Effective Date: 17 June 2024
Welcome to Farm CBD’s GDPR Privacy Policy. This document outlines how we collect, use, disclose, and protect your personal information when you visit our website www.farmcbd.co.uk and interact with our services. Farm CBD is committed to protecting your privacy and complying with the General Data Protection Regulation and other relevant data protection laws.
Information We Collect
Personal Information
Contact Information: Such as your name, email address, phone number, and mailing address.
Account Information: If you create an account with us, we may collect your username, password, and other account details.
Payment Information: When you make purchases, we collect payment and billing information necessary to process your transactions.
Communications: Any communications we have with you, including emails and messages sent through our contact forms or customer support channels.
Preferences: Your preferences for receiving communications from us and your marketing preferences.
Non-Personal Information
Usage Data: Information about how you use our Site, such as your IP address, browser type, pages visited, and referring pages.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze how our Site is used. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our services, including processing your orders and delivering products.
To communicate with you, including responding to your inquiries and sending you updates about our products and services.
To improve and personalize your experience on our Site, including understanding our audience and optimizing our content.
To comply with legal obligations and enforce our policies.
Legal Basis for Processing Your Information
We process your personal information based on the following legal grounds:
Consent: When you provide your consent for specific purposes, such as receiving marketing communications.
Contract: To fulfill our obligations under any contract with you, such as processing orders and providing customer support.
Legal Obligations: To comply with legal obligations, such as tax and accounting requirements.
Legitimate Interests: Pursuing our legitimate business interests, such as improving our services and understanding our customers’ preferences.
Sharing Your Information
We may share your personal information in the following circumstances:
With service providers and third-party processors who assist us in operating our business and providing services to you.
With legal and regulatory authorities when required to comply with legal obligations or protect our rights.
With your consent or as otherwise disclosed at the time of data collection.
Your Rights
You have the following rights regarding your personal information under GDPR:
Right to Access
You can request access to the personal data we hold about you.
Right to Rectification
You have the right to request corrections to your personal information if it is inaccurate or incomplete.
Right to Erasure
You can request that we delete your personal data under certain circumstances.
Right to Restrict Processing
You can request that we limit the processing of your personal data under certain conditions.
Right to Data Portability
You can request a copy of your personal data in a structured, machine-readable format.
Right to Object
You can object to the processing of your personal data in certain situations, including direct marketing.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this Privacy Policy periodically for any updates. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the page.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Consent
By using our website or providing us with your personal information, you consent to the collection, use, and processing of your information as described in this Privacy Policy.